Terms of Service

1. Who we are

Founderboard is operated by IntoApps Holding B.V., Tilburg, The Netherlands ("Founderboard", "we", "us").

You can reach us at hello@founderboard.ai.

2. Acceptance

By creating an account, signing in, or using the platform at https://founderboard.ai (the "Service") you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organisation, you confirm you are authorised to bind that organisation, and "you" means both you and that organisation.

3. What the Service is

Founderboard provides an AI advisory board and a set of structured working tools for people building a business. The Service includes:

• AI board members you can chat with, which respond using large language models;
• working tools (customer profiles, interviews, competitor analysis, value proposition and others) that store the content you enter;
• AI-generated summaries, board meetings, audio briefings, news commentary and reports;
• for accelerator programs, a coach console giving program staff a read on participating ventures;
• where offered, a tool that builds and hosts a working web app for your venture (an "App", section 10).

4. Accounts

You must be at least 18 years old to use the Service. You are responsible for keeping your credentials confidential and for everything that happens under your account. Tell us at hello@founderboard.ai as soon as you suspect unauthorised access.

You must give accurate registration information and keep it current.

5. AI output — important limitations

The Service produces AI-generated output, and AI-generated output can be wrong.

• Output is generated by statistical models. It may be inaccurate, incomplete, outdated, biased, or fabricated, even when it reads as confident and specific.
• Output is not legal, financial, tax, investment, medical or other professional advice. The "board members" are software personas, not qualified advisers, and no adviser-client relationship is created.
• You are solely responsible for verifying output before acting on it and for every decision you make about your business.
• Similar prompts may produce different output for different users. We do not warrant that output is unique, original or non-infringing.

6. Your content

You keep all rights in the content you submit — venture descriptions, tool entries, messages, uploads ("Your Content").

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display and process Your Content, and to pass it to the sub-processors listed in our sub-processor list, strictly for the purposes of operating, securing, supporting and improving the Service for you.

We do not sell Your Content, and we do not use it to train third-party foundation models.

7. Output ownership

As between you and us, and to the extent permitted by law, you own the output the Service generates in response to your inputs. We may generate similar or identical output for other users, and we retain all rights in the Service itself, including its prompts, board member definitions, tool designs, models routing and software.

8. Acceptable use

You may not:

• use the Service to break the law, infringe anyone's rights, or violate anyone's privacy;
• submit personal data about other people without a lawful basis to do so — in particular, do not paste customer interview recordings, health data or other special categories of personal data without the appropriate consent;
• attempt to extract, reverse-engineer, scrape or resell the Service, its prompts or its models;
• circumvent rate limits, usage limits, security controls or access controls;
• upload malware, or use the Service to generate spam, harassment, deceptive or illegal content;
• resell, sublicense or provide the Service to third parties except as expressly permitted.

We may suspend or terminate accounts that breach this section.

9. Accelerator programs and coach access

If your venture is enrolled in an accelerator or program that uses Founderboard, staff of that program can see your venture's board and tool content, your activity signals and progress metrics through the coach console.

Program staff cannot read your conversations with your AI board members. Chat content is excluded from every coach-facing surface and every generated coach report.

The program is a separate controller for the data it sees. Its own privacy notice governs what it does with that data.

10. Apps you make with Founderboard

Where the Service offers it, you can have a working web app built for your venture — its own code, its own database and an address under founderboard.run — and change it by telling the Service what should change. This section applies to every App.

Your App is yours, and so is its responsibility. You decide what the App does, who uses it and what it asks them for. You are responsible for its content and for how it treats its users, including giving them your own privacy notice and terms where the law requires. The code is generated output under section 7: you may download it, and the App's data, at any time from the tool, and take both elsewhere.

What an App may not be used for. Section 8 applies to Apps and to everything they show or collect. In addition, an App may not be used to:

• collect passwords, payment details or other credentials under false pretences, or imitate another person, organisation or service (phishing);
• send spam, or host malware, scams or deceptive content;
• collect special categories of personal data, or data about children, without a lawful basis and the safeguards the law requires;
• carry out anything a reasonable person would expect to need a licence you do not have.

We may take an App offline — immediately and without prior notice — where we reasonably believe it breaches this section or the law, or puts its users, other people or the Service at risk. We tell you why, and put it back online once the problem is resolved. Taking an App offline does not delete it; you can still download its code and data.

We process your App's users' data for you. For personal data of the people who use your App, you are the controller and we are your processor. We then:

• process that data only to build, host, run, secure and back up your App, on your instructions — these terms and the way you set up and change your App;
• make sure everyone at Founderboard who can reach it is bound to confidentiality, and look at it only where needed to keep the App running, to investigate a breach of this section, or where the law requires;
• use the sub-processors on our sub-processor list, under terms that protect the data as these do. You authorise them; we announce changes to the list in advance and you may object, in which case you may stop using the App;
• keep appropriate technical and organisational security measures, including a database per App that no other App can reach;
• help you, as far as we reasonably can, to answer requests from your App's users and to meet your obligations on security, breach notification and impact assessments;
• tell you without undue delay after becoming aware of a personal data breach affecting your App;
• delete the App and its data when you delete your venture, within the period set out in the Privacy Policy, unless the law requires us to keep it;
• make available the information needed to show we meet these obligations, at privacy@founderboard.ai.

Some sub-processors are outside the EEA; transfers are covered as section 7 of the Privacy Policy describes. If you need these processing terms as a separate signed agreement, ask us at privacy@founderboard.ai.

11. Fees

Where the Service is offered free of charge or in beta, we may change, limit or discontinue it at any time. Where paid plans are offered, the price, billing period and refund terms presented at purchase apply, and fees are exclusive of VAT unless stated otherwise.

12. Beta features

Parts of the Service are marked beta or preview. They are provided as-is, may change or disappear, and may be less reliable. Do not rely on them for anything critical.

13. Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, change features, and impose usage limits. We rely on third-party providers (including AI model providers) whose availability we do not control.

14. Termination

You may stop using the Service at any time and delete your account from your profile page. We may suspend or terminate your access if you breach these terms, if required by law, or if we discontinue the Service.

On deletion, we handle your data as described in the Privacy Policy. Sections 5, 6, 7, 15, 16 and 18 survive termination, and section 10 for as long as we hold any of your App's data.

15. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, accuracy of output, and non-infringement.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, fraud, or a consumer's non-excludable statutory rights.

16. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost revenue, lost business, lost opportunity, or lost or corrupted data.

Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, and (b) EUR 100.

17. Indemnity

You will indemnify us against third-party claims arising from Your Content, your use of the Service in breach of these terms, or your infringement of anyone's rights.

18. Changes to these terms

We may update these terms. For material changes we will give notice in the product or by email at least 14 days before they take effect, and continued use after that date means you accept them. The version and effective date at the top of this page always identify the current version.

19. Governing law

These terms are governed by the laws of the Netherlands. Disputes go to the competent court in the Netherlands, without prejudice to any mandatory consumer protections in your country of residence.

20. Contact

Questions about these terms: hello@founderboard.ai.